Nutrio+
Nutrio+
Health & Fitness

Legal

Terms of Service & EULA

Effective date: 19 February 2026. These terms form a binding legal agreement between you and Nutrio+. Please read them carefully before using our services.

Last updated: February 2026 Governing law: England & Wales

1. Acceptance of Terms

By downloading, installing, accessing, or using Nutrio+ (the "App", "Service", "we", "us", or "our"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service.

These Terms constitute a binding legal agreement between you ("you", "your", or "user") and Nutrio+ regarding your use of our mobile application, website, and related services.

Important: THESE TERMS CONTAIN A BINDING ARBITRATION CLAUSE AND CLASS ACTION WAIVER IN SECTION 16. BY AGREEING TO THESE TERMS, YOU AGREE TO RESOLVE DISPUTES THROUGH INDIVIDUAL ARBITRATION RATHER THAN COURT PROCEEDINGS, EXCEPT AS SPECIFICALLY PROVIDED.

2. Eligibility

You must be at least 16 years old to use Nutrio+. By using the Service, you represent and warrant that:

  • You are at least 16 years of age, or if you are under the age of majority in your jurisdiction, you have obtained parental or guardian consent;
  • You have the legal capacity to enter into a binding contract;
  • You will comply with these Terms and all applicable local, state, national, and international laws, rules, and regulations.

If you are using the Service on behalf of a company, organisation, or other entity, you represent that you have the authority to bind that entity to these Terms.

3. Your Account

To access certain features, you must create an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete.

You are solely responsible for:

  • Maintaining the confidentiality of your account credentials;
  • All activities that occur under your account;
  • Immediately notifying us of any unauthorised use of your account or any other breach of security.

We will not be liable for any loss or damage arising from your failure to comply with these obligations. We reserve the right to disable any user account at any time if we believe you have violated these Terms.

4. The Service

Nutrio+ provides nutrition tracking, fitness logging, meal planning, and AI-powered analysis tools (collectively, the "Service"). The Service is subject to change at our discretion without prior notice.

We reserve the right to:

  • Modify, suspend, or discontinue any part of the Service at any time;
  • Limit access to certain features or restrict access to the entire Service;
  • Remove or refuse to distribute any content on the Service;
  • Update the App and require you to download updates to continue using the Service.

We do not guarantee that the Service will always be available, uninterrupted, timely, secure, or error-free. The Service may be interrupted for maintenance, updates, or circumstances beyond our control.

5. Acceptable Use Policy

You agree not to use the Service to:

  • Violate any applicable law, regulation, or these Terms;
  • Infringe the intellectual property rights or other rights of any third party;
  • Transmit any viruses, malware, or other harmful code;
  • Attempt to gain unauthorised access to the Service, user accounts, or computer systems;
  • Interfere with or disrupt the integrity or performance of the Service;
  • Collect or harvest any personally identifiable information from other users;
  • Use the Service for any illegal, harmful, or fraudulent purpose;
  • Impersonate any person or entity, or falsely state your affiliation with any person or entity;
  • Upload content that is defamatory, obscene, hateful, or otherwise objectionable.

Violation of this policy may result in immediate termination of your account and may be reported to appropriate law enforcement authorities.

6. User Content

"User Content" means any content you upload, submit, post, or transmit through the Service, including meal photos, fitness logs, personal data, and other information.

You retain ownership of your User Content. By uploading User Content, you grant us a worldwide, non-exclusive, royalty-free, sublicensable, and transferable licence to use, reproduce, distribute, prepare derivative works of, display, and perform your User Content solely for the purpose of operating and providing the Service.

You represent and warrant that:

  • You own or have the necessary rights to your User Content;
  • Your User Content does not violate the rights of any third party;
  • Your User Content complies with these Terms and applicable laws.

We may, but are not obligated to, review, monitor, or remove User Content at our sole discretion and without notice.

7. Intellectual Property Rights

Nutrio+ and its licensors own all rights, title, and interest in and to the Service, including all intellectual property rights. The Service is protected by copyright, trademark, patent, trade secret, and other laws of the United Kingdom and foreign countries.

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable licence to download, install, and use the App for your personal, non-commercial use on devices that you own or control.

You agree not to:

  • Copy, modify, or create derivative works of the Service;
  • Reverse engineer, decompile, or disassemble the App or attempt to derive its source code;
  • Remove, alter, or obscure any copyright, trademark, or other proprietary notices;
  • Use the Service for any commercial purpose without our prior written consent;
  • Sell, resell, rent, lease, or sublicense the Service.

All trademarks, service marks, logos, and trade names displayed on the Service are our property or the property of their respective owners and may not be used without permission.

8. Third-Party Services

The Service may contain links to third-party websites, services, or resources, and may integrate with third-party services (such as Apple Health, Google Fit, or food databases). We do not control and are not responsible for the availability, content, privacy practices, or terms of use of such third-party services.

Your use of third-party services is governed by their respective terms and policies. We encourage you to review the terms and privacy policies of any third-party services you access through Nutrio+.

We make no representations or warranties regarding any third-party services. Your interactions with third-party services are solely between you and the third party.

9. Medical Disclaimer — READ CAREFULLY

NUTRIO+ IS NOT A MEDICAL DEVICE AND DOES NOT PROVIDE MEDICAL ADVICE, DIAGNOSIS, OR TREATMENT.

The Service is intended for general informational and fitness tracking purposes only. The nutrition information, calorie counts, workout recommendations, and other health-related content provided through the Service are estimates and should not be relied upon for medical decisions.

Always seek the advice of:

  • A qualified healthcare provider before beginning any diet, exercise, or nutrition programme;
  • A medical professional if you have any health concerns, medical conditions, or are taking medications;
  • A registered dietitian or nutritionist for personalised dietary advice.

Never disregard professional medical advice or delay seeking it because of information you have read or received through Nutrio+. If you think you may have a medical emergency, call your doctor or emergency services immediately.

Reliance on any information provided by Nutrio+ is solely at your own risk.

10. AI-Powered Features

Nutrio+ uses artificial intelligence (AI) and machine learning to provide meal analysis, nutrition estimates, and recommendations. You acknowledge and agree that:

  • AI outputs are probabilistic and may contain errors, inaccuracies, or incomplete information;
  • AI-generated nutrition estimates are approximations and should not be treated as precise measurements;
  • You are solely responsible for verifying AI outputs before relying on them, especially for decisions related to allergies, dietary restrictions, or health conditions;
  • We do not guarantee the accuracy, completeness, or usefulness of AI-generated content;
  • We may review AI prompts and outputs to improve service quality, safety, and compliance.

Allergy and Safety Warning: AI meal analysis may not accurately identify all allergens or ingredients. Always verify ingredients yourself if you have food allergies, intolerances, or dietary restrictions. Nutrio+ is not responsible for any adverse reactions resulting from reliance on AI analysis.

11. Payments, Subscriptions, and Refunds

Certain features of the Service may require payment. All payments are processed through the Apple App Store or other authorised payment processors. Prices are subject to change at any time.

Subscriptions:

  • Subscriptions automatically renew unless cancelled at least 24 hours before the end of the current period;
  • You can manage and cancel subscriptions through your Apple ID account settings;
  • Deleting the App does not cancel your subscription.

Refunds: All purchases are subject to the Apple App Store's refund policies. We do not directly process refunds. For refund requests, please contact Apple Support.

We reserve the right to modify pricing, features included in subscriptions, or discontinue any subscription tier upon reasonable notice.

12. Termination

By You: You may stop using the Service and delete your account at any time through the App settings or by contacting us. Deleting your account will result in the removal of your personal data in accordance with our Privacy Policy, except as required by law.

By Us: We may suspend or terminate your access to the Service at any time, with or without cause, with or without notice, effective immediately. Reasons for termination may include:

  • Violation of these Terms;
  • Conduct that we determine is harmful to other users, us, or third parties;
  • Fraudulent or illegal activity;
  • Extended periods of inactivity.

Upon termination, all licences granted to you will immediately cease, and you must stop all use of the Service. Provisions that by their nature should survive termination will survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

13. Disclaimers — READ CAREFULLY

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, WE EXPRESSLY DISCLAIM ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO:

  • Implied warranties of merchantability, fitness for a particular purpose, and non-infringement;
  • Warranties that the Service will meet your requirements;
  • Warranties that the Service will be uninterrupted, timely, secure, or error-free;
  • Warranties regarding the accuracy, reliability, or completeness of any content or information;
  • Warranties that any errors will be corrected.

NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED FROM NUTRIO+ OR THROUGH THE SERVICE, WILL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THESE TERMS.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.

14. Limitation of Liability — READ CAREFULLY

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL NUTRIO+, ITS AFFILIATES, DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, SUPPLIERS, OR LICENSORS BE LIABLE FOR:

  • Any indirect, incidental, special, consequential, or punitive damages;
  • Loss of profits, revenue, data, goodwill, or other intangible losses;
  • Damages resulting from your access to or use of, or inability to access or use, the Service;
  • Damages resulting from any conduct or content of any third party on the Service;
  • Damages resulting from unauthorised access to or alteration of your transmissions or data;
  • Personal injury, illness, or health complications related to use of the Service;
  • Any other damages arising out of or in connection with these Terms or the Service.

OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF:

  • The amount you paid to us for the Service in the 12 months preceding the claim; or
  • £100 (one hundred British Pounds).

THE LIMITATIONS OF LIABILITY IN THIS SECTION APPLY WHETHER THE ALLEGED LIABILITY IS BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER BASIS, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CERTAIN DAMAGES, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. IN SUCH JURISDICTIONS, OUR LIABILITY WILL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.

15. Indemnification

You agree to defend, indemnify, and hold harmless Nutrio+, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:

  • Your violation of these Terms or any applicable law;
  • Your User Content;
  • Your use of the Service;
  • Your violation of any rights of a third party.

We reserve the right to assume the exclusive defence and control of any matter subject to indemnification by you, and you agree to cooperate with our defence of such claims.

16. Dispute Resolution and Arbitration

Informal Resolution First: We believe disputes should be resolved informally. Before filing any claim against us, you agree to contact us at support@nutrioplus.co.uk to attempt to resolve the dispute informally. If we cannot resolve the dispute within 30 days, either party may pursue formal resolution.

Binding Arbitration: Any dispute, controversy, or claim arising out of or relating to these Terms or the Service, including formation, interpretation, breach, termination, or validity, shall be finally resolved by binding arbitration administered by the London Court of International Arbitration (LCIA) in accordance with its rules.

Arbitration Location and Language: The seat of arbitration shall be London, England. The arbitration shall be conducted in English.

Arbitrator Authority: The arbitrator shall have exclusive authority to resolve any dispute relating to the interpretation, applicability, enforceability, or formation of these Terms, including any claim that all or any part of these Terms is void or voidable.

Class Action Waiver: YOU AGREE THAT ANY PROCEEDINGS, WHETHER IN ARBITRATION OR COURT, WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT AS A CLASS ACTION, COLLECTIVE ACTION, PRIVATE ATTORNEY GENERAL ACTION, OR OTHER REPRESENTATIVE PROCEEDING. YOU WAIVE ANY RIGHT TO BRING A CLASS ACTION AGAINST US.

Exceptions: Notwithstanding the above, either party may bring an individual action in small claims court or seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of intellectual property rights.

17. Governing Law and Jurisdiction

These Terms and any dispute arising out of or related to them or the Service shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law principles.

Any legal action or proceeding arising out of or related to these Terms that is not subject to arbitration shall be brought exclusively in the courts of England and Wales. You consent to the personal jurisdiction and venue of such courts.

18. Changes to These Terms

We reserve the right to modify these Terms at any time. If we make material changes, we will notify you by:

  • Posting the updated Terms on this page with a new effective date;
  • Sending a notice through the App or to your registered email;
  • Requiring acceptance of the updated Terms before continued use.

Your continued use of the Service after any changes constitutes your acceptance of the revised Terms. If you do not agree to the changes, you must stop using the Service.

We encourage you to review these Terms periodically to stay informed about our practices.

19. Contact Information

If you have any questions about these Terms, please contact us:

Legal Notice

These Terms of Service are provided as a template for your business. They should be reviewed by qualified legal counsel to ensure they comply with applicable laws in your jurisdiction and accurately reflect your specific business practices, payment processors, and service configurations.